Privacy Policy

Turi Design Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turi-group.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as filling out a contact form or requesting a consultation.

Project Information

Information related to your project including lot details, desired square footage, budget parameters, style preferences, and any other information you provide in relation to requesting our design services.

Financial Information

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

 Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Create and manage your account
• Process your transactions and send you related information, including purchase confirmations and invoices
• Send you administrative information, such as changes to our terms, conditions, and policies
• Provide you with design services and deliver completed project files
• Respond to your inquiries and provide customer service
• Request feedback and contact you about your use of our services
• Resolve disputes and troubleshoot problems
• Prevent fraudulent transactions and protect against criminal activity
• Generate a personal profile about you to make future visits more personalized
• Increase the efficiency and operation of the site
• Monitor and analyze usage and trends to improve your experience with the site
• Send you marketing and promotional communications (if you have opted in to receive such communications)
• Compile anonymous statistical data and analysis for use internally or with third parties

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties include:

• Payment Processors: Stripe, Square, or similar payment processing services
• Email Services: Zoho Mail, Google Workspace, or similar email service providers
• Analytics: Google Analytics or similar analytics services
• CRM: Zoho CRM or similar customer relationship management tools
  
  

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information
• Objection: You may object to our processing of your personal information
• Portability: You may request a copy of your personal information in a commonly used format
• Withdrawal of Consent: If we rely on your consent to process your personal information, you may withdraw that consent at any time

To exercise any of these rights, please contact us at info@turi-group.com

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you have questions or comments about this Privacy Policy, please contact us at:

Turi Design Studio

Email: info@turi-group.com

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.